Privacy Notice

Last updated: 1 September 2026.

Who we are

CrimeScope operates CrimeScope UK (crimescope.uk) and is the data controller for the personal data described here. Contact: support@crimescope.uk.

What we collect and why

• Account data (email address, login credentials, authentication tokens) — to create and secure your account. Legal basis: performance of our contract with you.
• Saved areas and alert preferences (labels, postcodes, coordinates, radius, notification channels) — to deliver the alerts and digests you ask for. Legal basis: contract.
• Push and email delivery data (browser push endpoints, email delivery events) — to send and troubleshoot notifications. Legal basis: contract.
• Usage and technical data (searches performed, device and browser information, IP address, error logs) — for security, fraud prevention, and improving the Service. Legal basis: legitimate interests.
• Support messages — to answer you. Legal basis: legitimate interests.
• Marketing emails, if you opt in — legal basis: consent, withdrawable at any time.

Payment card details are never collected or seen by us; they are handled by our payment provider.

Who we share data with

• Service providers and subprocessors: hosting, database, email delivery and error monitoring.
• Paddle.com Market Ltd, our Merchant of Record, for the sale of subscriptions, subscription management, payments, tax compliance and invoicing.
• Professional advisers (legal, accounting) where necessary.
• Authorities and law enforcement where required by law.

We do not sell your personal data. Public crime data shown in the app is aggregated and anonymised at source and never includes named victims or suspects supplied by users.

International transfers

Some providers process data outside the UK/EEA. Where that happens we rely on UK adequacy regulations or Standard Contractual Clauses with appropriate safeguards.

Retention

Account, saved-area and alert data is kept while your account is open and deleted or anonymised within 90 days of account closure. Technical logs are kept for up to 12 months. Billing records are retained by Paddle and by us as required by tax law (generally 6 years).

Your rights

Under UK GDPR you may request access, rectification, erasure, restriction, portability, or object to processing based on legitimate interests, and withdraw consent at any time. Email support@crimescope.uk and we will respond within one month. You can also complain to the Information Commissioner's Office (ico.org.uk).

Security

We use appropriate technical and organisational measures, including encryption in transit, row-level access controls on our database, and restricted administrative access.

Cookies and local storage

We use essential cookies and browser storage only — to keep you signed in and to remember your last search. We do not use advertising cookies. You can clear or block them in your browser settings, though sign-in will stop working.